ISO 9001:2015
Safety, Reliability, Excellence
Alexander’s was one of the first companies in our industry to achieve ISO 9000 certification. We currently maintain a quality management system certified to ISO 9001:2015 standards.
Alexander’s ISO 9000 Certifcation & Quality Standards
ISO is a global program that assists companies in establishing and maintaining consistent, measurable, repeatable processes. Companies, like Alexander’s, whose quality programs meet ISO standards undergo regular audits to ensure that quality is a daily commitment for everyone within the organization. Alexander’s has been ISO certified since 1996.
Alexander’s quality program is built around three principles:
Safety
We are committed to the safety of our employees and our transferees. Detailed processes, such as those required by ISO, ensure that we are doing everything we can to provide services that protect everyone involved in the move process.
Reliability
Consistency is a hallmark of reliability and ISO certified processes ensure that our service delivery process is consistent from move to move. Doing the same thing every time while searching for ways to improve means that our moves stand out from the rest.
Excellence
Excellence in our industry means exceeding client expectations on every move and it can only happen when everything we do is grounded in quality. ISO ensures that every process we use to provide a move is specific and measureable. As a service company, though, it is the people who follow the processes that really make the difference. It is your efforts, combined with ISO measured services, that make Alexander’s excellent.
Awards and Recognition
for Alexanders
Receiving recognition for our hard work and success validates the efforts of our employees, professional van operators, and crew members. Without our dedicated team members, none of Alexander’s achievements would be possible. We are honored to receive awards for both quality and performance excellence from our van line, our partners, and our clients.